Itil version 3, issued in 2007, renamed the process to service asset and configuration management. University taps itil to build open source cmdb network world. The essential guide to the configuration management database. Cmdb software that allows to create bestofbreed reference data store, manage disparate data sources, and visualize data. A configuration management database cmdb is an itil database used by an organization to store information about hardware and software assets commonly referred to as configuration items ci. Your cmdb creates a central repository of configuration data that promotes transparency and visibility of it assets and lays the groundwork for effective it asset management practices. Our website uses cookies to improve your experience on our site. By using our website you consent to the use of cookies. Configuration management database cmdb is an integral part of it service management itsm. The architecture repository is not an alias for a cmdb. Itil cmdb software configuration management database.
It can include data from other sources like asset management, human resources, cloud operations management, and identity access management. Processworx it service management cmdb software testing. The processworx cmdb provides a foundation for iorganizations to improve their core operational processes. By establishing a standard, centralized information repository through a configuration management database cmdb, iorganizations can establish higher levels ofservice delivery, supporand increase customer satisfaction. Fascinatingly, the most advanced cmdb software is about even more than information technology. Today, the stakes are high for proper cmdb implementation failure rates. Explaining configuration item ci, cmdb, cms and dml.
It is a repository that stores information about configuration items cis throughout the service lifecycle. It supports other itil processes and helps to understand the impact and to speed up resolution. Cmdb software cmdb, or configuration management database software, is a repository of data about it assets. Why the cmdb should not be totally merged with the architecture repository but aligned with it, using the togaf adm. The configuration management database cmdb is a main component of the service asset and configuration management process, as defined by itil. This database acts as a data warehouse for the organization and also stores information regarding the relationships among its assets.
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